LIFE SYSTEM STUDIO
Privacy Notice
Last updated: 26th September 2026
1. Introduction
Life System Studio is a trading name used by New World Rites Limited.
This Privacy Notice explains how we collect, use, store and share personal information when you visit our website, enquire about our programmes, book a course or workshop, participate in a programme, or otherwise interact with us.
We are committed to handling personal information responsibly and in accordance with applicable data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable electronic marketing and privacy laws.
Please read this notice carefully.
2. Who we are
The organisation responsible for deciding how and why your personal information is processed is:
New World Rites Limited, trading as Life System Studio.
Company number: 09848592.
Registered office: Amity House, 4 Whitchurch Parade, Whitchurch Lane, Edgware, England, HA8 6LR.
Contact email: studio@lifesystemstudio.com.
In this notice, “Life System Studio”, “we”, “us” and “our” refer to New World Rites Limited.
New World Rites Limited is the contracting company for the programmes covered by our standard Life System Studio booking terms.
3. Personal information we collect
The information we collect will depend on how you interact with us and which programme you attend.
3.1 Information you provide directly
This may include:
Your name and contact details, including email address and, where supplied, telephone number.
Your billing details and booking information.
The programme, workshop or course you book, including dates, payments and attendance.
Information you provide in enquiries, feedback forms, correspondence or customer support requests.
Information you voluntarily share during programme registration or participation.
Accessibility requirements or other information you choose to provide so that we can make reasonable arrangements for your participation.
Please do not provide sensitive personal information unless it is reasonably necessary for the programme or you have been asked to provide it for a specific purpose.
3.2 Payment information
Payments are processed through the payment facilities made available through our website.
We may receive information such as the amount paid, payment status, transaction reference, billing information and limited payment card details supplied by the payment provider.
We do not intend to store full payment card details ourselves. Payment card information is handled by the relevant payment provider in accordance with its own terms and privacy information.
The identity of the payment processor or processors used for the website will be confirmed and listed here before publication.
3.3 Information collected through the website
When you visit our website, certain information may be collected automatically through cookies, analytics tools or similar technologies.
Depending on the tools enabled, this may include:
Your IP address and general device or browser information.
Pages visited and interactions with the website.
The approximate time and duration of your visit.
Cookie identifiers and similar online identifiers.
The information actually collected will depend on our website configuration and cookie settings.
Please see our cookie information in section 11.
3.4 Information collected during programmes
When you participate in a programme, we may process:
Your name and display name on Zoom or another platform.
Your attendance and participation information.
Messages or contributions you choose to share in group discussions, chat, exercises or learning platforms.
Work submitted through Notion or another programme platform.
Audio, video or other identifiable contributions where a session is recorded and appropriate arrangements have been made.
We do not intend to record every session. Recording arrangements will be explained for the relevant programme.
4. How and why we use your personal information
We use personal information for the following purposes.
Purpose
Examples of information used
Managing bookings and payments
Name, contact details, booking and transaction information
Delivering programmes
Contact details, attendance, platform access and programme contributions
Communicating with you
Enquiries, booking confirmations, joining instructions and customer support
Improving our programmes
Voluntary feedback, evaluations and general programme participation information
Administering and protecting our business
Relevant transaction records, correspondence, security and fraud prevention information
Marketing
Contact details and communication preferences, where we are permitted to do so
We will only use personal information for purposes that are lawful, fair and transparent.
5. Our lawful bases for processing
Under the UK GDPR, we must have a lawful basis for processing personal information.
Depending on the circumstances, we rely on the following bases:
5.1 Contract
We process personal information where necessary to enter into or perform a contract with you.
This includes taking bookings, processing payments, providing programme access, sending joining instructions and managing customer support.
5.2 Legal obligations
We may process personal information where necessary to comply with legal obligations, including applicable accounting, tax, financial record-keeping and regulatory requirements.
5.3 Legitimate interests
We may process personal information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
These interests may include administering and improving our programmes, maintaining business records, protecting our systems, responding to enquiries and managing disputes.
Where we rely on legitimate interests, we will consider the impact on your privacy and use appropriate safeguards.
5.4 Consent
We may rely on your consent where required, including for certain marketing communications, optional cookies or analytics technologies, and particular uses of recordings or identifiable participant contributions.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Where we process special category personal data, such as health information, we will identify an appropriate additional condition under applicable data protection law before doing so.
6. Recordings and participant contributions
Some Life System Studio programmes may be recorded. The recording arrangements will be explained in the programme information or before recording begins.
Where a session is recorded, we will explain the intended purpose and access arrangements, which may include providing a recording to participants who attended or missed the session.
Recordings may contain names, images, voices, questions, comments or other identifiable contributions.
We will take reasonable steps to ensure that participants are informed and that any required consent or other lawful basis is in place before recording or using identifiable contributions.
Where appropriate, we may provide an option to keep your camera or microphone switched off, or to participate in a non-recorded part of a session.
We will not use identifiable participant recordings for public marketing or promotional purposes without obtaining the necessary permission or other lawful basis.
We will apply appropriate access controls and retain recordings only for as long as reasonably necessary for the stated purpose, subject to any legal obligations.
The specific recording arrangements may differ between programmes.
7. Who we share personal information with
We may share personal information with service providers and other recipients where necessary for the purposes described in this notice.
These may include:
7.1 Website and booking providers
Squarespace provides our website and booking infrastructure. Information submitted through the website may be processed by Squarespace and its relevant service providers.
7.2 Video conferencing and learning platforms
We use Zoom and Notion to support programme delivery.
Depending on the programme, these services may process participant names, account details, contributions, attendance information, learning materials and recordings.
7.3 Payment providers
The payment provider or providers used through our website will process payment information to complete transactions and support payment security.
The specific providers will be identified in this notice once our website payment configuration has been confirmed.
7.4 Facilitators and programme contributors
We may share relevant participant information with guest facilitators, associates or other people involved in delivering a programme, where necessary for its proper delivery.
We will limit the information shared to what is reasonably necessary.
7.5 Professional advisers and authorities
We may share information with accountants, legal advisers, insurers, regulators, courts or public authorities where necessary for legal compliance, professional advice, the establishment or defence of legal claims, or other lawful purposes.
We do not sell your personal information to third parties.
8. International transfers
Some of the services we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that the transfer is permitted under applicable data protection law and that appropriate safeguards are in place where required.
These safeguards may include an applicable adequacy regulation or decision, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism.
The specific countries, transfer mechanisms and relevant service providers will depend on the services and account configurations used.
You may contact us at studio@lifesystemstudio.com for further information about relevant international transfer safeguards.
9. How long we retain personal information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and reporting requirements.
Our retention periods will depend on the type of information and the reason for processing.
Type of information
Proposed retention approach
Booking and financial records
For the period required by applicable tax, accounting and legal obligations
Customer enquiries and correspondence
For as long as necessary to deal with the enquiry and any related follow-up or dispute
Programme materials and participant contributions
For as long as reasonably necessary to deliver and administer the programme
Session recordings
For the access period stated for the relevant programme, followed by deletion or anonymisation unless there is a lawful reason to retain them
Marketing preferences and suppression records
Until you withdraw consent or object, with limited records retained where necessary to respect your preferences
The exact retention periods and deletion procedures will be documented internally and confirmed before publication.
When personal information is no longer required, we will take reasonable steps to delete it or anonymise it securely.
10. Your rights
Under applicable data protection law, you may have the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of personal information in certain circumstances.
Ask us to restrict processing in certain circumstances.
Object to processing based on legitimate interests.
Request the transfer of certain personal information to you or another organisation.
Withdraw consent where processing is based on consent.
These rights are subject to legal conditions and exceptions. For example, we may need to retain certain information to comply with legal obligations or establish, exercise or defend legal claims.
To exercise your rights, please email studio@lifesystemstudio.com.
We may need to verify your identity before responding.
We will respond within the period required by applicable data protection law.
11. Cookies and website technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage and, where enabled, support analytics or marketing.
Some cookies are strictly necessary for the website or booking process to operate. Other cookies may require your consent before they are placed or accessed.
We will provide appropriate information about the cookies and similar technologies used on the website and, where required, obtain consent through a cookie management mechanism.
You may be able to manage cookies through the cookie settings on our website and through your browser settings.
The final cookie information should identify the actual cookies, purposes, providers and retention periods used on the live website.
12. Marketing communications
We may send you service-related communications about bookings, programme arrangements, payments, changes and customer support. These communications are necessary to administer your booking and are not the same as promotional marketing.
We may also send information about future programmes, workshops, events or other Life System Studio offerings where we are legally permitted to do so.
Where marketing consent is required, we will ask for it separately and will not make it a condition of booking.
You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting studio@lifesystemstudio.com.
We will continue to send essential service communications where necessary to fulfil a booking or comply with our legal obligations.
13. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
These measures may include access controls, appropriate account security, limiting access to information to those who need it, and using service providers that offer appropriate security measures.
No method of transmitting or storing information is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect the information entrusted to us.
14. Third-party websites and services
Our website and programmes may contain links to third-party websites or use third-party services.
Those services operate under their own terms and privacy notices. We are not responsible for the privacy practices of third-party websites that we do not control.
We encourage you to read the relevant privacy information before providing personal information directly to a third party.
15. Complaints and the Information Commissioner's Office
If you have questions or concerns about how we use your personal information, please contact us at studio@lifesystemstudio.com.
You also have the right to complain to the UK Information Commissioner's Office (ICO), which is the UK's independent data protection regulator.
Information and contact details are available at:
We would appreciate the opportunity to address your concerns before you contact the ICO, but this does not affect your right to complain to the regulator.
16. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our programmes, website, service providers, legal requirements or data processing practices.
The latest version will be published on our website with the date of the most recent update.
If we make a material change to how we use personal information, we will take appropriate steps to inform affected individuals before introducing the new processing where required by law.
Contact
New World Rites Limited, trading as Life System Studio
Company number: 09848592
Registered office: Amity House, 4 Whitchurch Parade, Whitchurch Lane, Edgware, England, HA8 6LR
Email: studio@lifesystemstudio.com